How To

How to Sign Up

Getting your medicine is easier than ever before.

Ordering from BudCityExpress is a very simple process. We want to ensure that our customers are taken care of and able to get their medicine. However, we also have a strict policy against selling to minors. For local Vancouver deliveries please have your photo id ready to be shown to the driver. For Canada wide mail order, please ensure you are 19+ as you did while clicking YES to enter the site.  As you may need to show your id as well if your order makes it to the post office due to not fitting in your mailbox. Thank you kindly for your understanding regarding this very important matter.

 

 

Step 1 – Register an account

Proceed to the Register page and fill out the form to create an account.

Step 2 – Fill cart, select shipping, and checkout

Go through the site and make your order by adding all the items you want to your cart.

When you are finished making your order, click the cart icon. Review your cart and choose a shipping option. We have multiple shipping options available based on your needs.

Next, click “Proceed to checkout“. Complete the billing and shipping addresses if needed.

Next, choose a payment option: Email Money Transfer

Finally, click “Place order

Step 3 – Complete order

After your order is completed, you will receive an e-mail with your Order Invoice.

When you receive the e-mail with your Order Invoice, please refer to Step 2 of the “How to Pay” section below. Payment and ID must be received before we start packaging your order.

 

How to Send Interac e-Transfer Payment

We want you to know that your money is secure.

Due to the security and convenience, we accept Interac e-Transfer.

Please remember that you must be over 19 years of age to make an order. Keep in mind that your payment can still be accepted even if your account is unverified, and refunds by Interac E-Transfer take up to 3 business days. To avoid delay in your order, please ensure that your account is verified before you send payment.

Example Interac e-Transfer info
Interac e-Transfer info

 

Step 1 – Place an order

Place an order online following the instructions in the How to Sign Up section above.

Once your order has gone through, you’ll receive an e-mail with your order number. If you do not receive an e-mail, check your spam folder as sometimes our e-mails get routed to there. To avoid this, please add [email protected]yexpress.com to your safe sender list.

When your order has been made, you can also check your order invoice in your Account Dashboard. You can access your Account Dashboard by logging into the site and then clicking My Account in the top navigation bar.

Step 2 – Send payment

Once your order has been placed, the Order Received page and your Order Invoice email will have the Interac e-Transfer info for you to use.

If you are not sure how to send an Interac e-Transfer, get in contact your bank and they will walk you through the whole process. How it works?

Security Info provided to you will be the following:

Security Question: Your Order Number {xxx}
Security Answer: {secret code associated with your account}

Step 3 – Order shipped

Our accounting department manually accepts every payment so it will usually take at least few hours before your payment is accepted and matched. No worries though – it shouldn’t take us longer than 24 hours.

Once your payment is matched, provided your account is verified, we will start packing your order. Our standard turnaround time is 1-2 business days. You will receive a tracking number at around 9 PM PST on the day that your order is shipped. To ensure you receive your tracking number, please make sure you add [email protected] to your safe sender list.